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For a demo to learn more about Cherwell’s robust ITSM and Asset Management capabilities, call (703) 772-5565 or email Elaine.Bickel@Triadtechpartners.com. Cherwell delivers IT, workforce and business enablement solutions that allow IT to become a true partner to the business. Built on a modern, metadata architecture, the ITSM Cherwell Government Solutions platform enables IT teams to rapidly build, configure or merge new ITSM or business functionality—without touching a single line of code or living in fear of the next upgrade.

Cherwell’s IT Service Management is flexible without compromise:

  • Powerful ITSM workflow automation, freeing your IT team to focus on higher value activities.
  • Native support for eleven ITIL processes, with the flexibility to modify processes in accordance with organizational requirements.
  • Flexible, extensible platform that allows you to build solutions beyond the traditional boundaries of IT.
  • Low administrative burden. Cherwell’s modern metadata architecture means you can easily implement, customize and upgrade the solution—without the need for skilled development resources.
  • Improved governance over IT service providers, using service integration and management (SIAM) and multi-sourcing service integration (MSI) dashboards and processes.
  • Choice of deployment models. Deploy on-premises or via SaaS using Cherwell’s data center or on the public cloud (Amazon Web Services or Microsoft Azure).
  • Cost savings via concurrent licensing. Increase predictability and reduce costs by 50-70% with concurrent licensing versus named licensing.

Express Software Manager by Cherwell provides Government solutions for IT Asset Management:

  • Comprehensive hardware and software capability
  • World-class license compliance management
  • Detailed software usage analysis
  • Powerful ITAM purchasing system
  • Microsoft SCCM integration
  • Flexible and intuitive ITAM reporting
  • Accurate software recognition
  • Unparalleled ease of deployment and use

VIDEO: Codeless ITSM Configuration